Clothing and Apparel Store

Returns Policy

Return Due to Damage

Happy Things will happily accept returns due to shipping damage if a request to return is received by us within 3 days of receipt of item and are returned to us in original packaging, unused and in re-sellable condition. The return product should be shipped within 24 - 48 hours after it is accepted by us. Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

We do not provide any return on items purchased with discount/ offer.

Cancellations

The Cancel Option is available only before your order is shipped. We would not be able to cancel the order when it in transit. If you are facing any issue, you can reach out to us at zubaancare@gmail.com

If you change your mind before you have received your order and your order has already been dispatched, please refer to our refund policy. 

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Refund Policy

Once your order is cancelled, we will process the refund. Happy Things will refund the value of the goods returned but will NOT refund the value of any shipping paid. The refund amount will be based on the product price at the time of the purchase. The shipping charges will be borne by the customer. Currently we do not provide reverse pick-up facility.

Once the product reaches back to us and passes the quality check, we will issue a refund. In case the product reaches us in a damaged condition we will provide partial or no refund.

Reach out to us to assist you with the return/ warehouse address:

The online refund procedure will be initiated within 7 days after your product is received and passes the quality check. Once initiated, the amount will reflect in your account. Customers will be updated via email once we initiate the refund procedure. The refund process will take up to 15 days to be complete.

For COD order refund the customer must send an e-mail to zubaancare@gmail.com along with their bank details and the refund will be via online transfer hence.  

 *All Disputes are subject to Kolkata jurisdiction only